Acute care hospital in Fort Smith, AR
Mercy Hospital Fort Smith
7301 Rogers Ave, Fort Smith, AR 72903 · (479) 314-6000
CMS overall hospital star rating
- Patient survey★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Mercy Hospital Fort Smith at a glance
Mercy Hospital Fort Smith is a non-profit acute care hospital in Fort Smith, Arkansas (Sebastian County).
CMS gives it 3 out of 5 stars on its overall hospital star rating, close to the Arkansas average of 2.9.
76% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 228 minutes in the ER, worse than the Arkansas median of 136 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 4 and worse on 1.
Facility details
- Type
- Acute care hospital
- Ownership
- Voluntary Non-Profit - Private
- Emergency services
- Yes
- Birthing-friendly designation
- Yes
- County
- Sebastian County
- CMS Certification Number
- 040062
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 8 | 0 |
| Safety of care | 2 | 5 | 0 |
| Readmissions | 2 | 8 | 1 |
Ratings
| Measure | This facility | Arkansas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 3 / 5 | 2.9 / 5 | 3.2 / 5 | Average |
Patient survey
| Measure | This facility | Arkansas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 3 / 5 | 3.2 / 5 | 3.3 / 5 | Average |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 70% | 73.1% | 71.7% | Average |
| Patients who would definitely recommend the hospital (higher is better) | 76% | 71.2% | 71.2% | Better |
| Nurse communication (higher is better) | 4 / 5 | 3.4 / 5 | 3.4 / 5 | Better |
| Doctor communication (higher is better) | 2 / 5 | 3.3 / 5 | 3.1 / 5 | Worse |
| Communication about medicines (higher is better) | 2 / 5 | 2.7 / 5 | 2.7 / 5 | Worse |
| Discharge information (higher is better) | 2 / 5 | 2.9 / 5 | 3.3 / 5 | Worse |
| Cleanliness (higher is better) | 4 / 5 | 3.2 / 5 | 3.4 / 5 | Better |
| Quietness at night (higher is better) | 4 / 5 | 3.8 / 5 | 3.3 / 5 | Better |
| Completed patient surveys | 459 | 353 | 611 |
Emergency room
| Measure | This facility | Arkansas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 228 min | 136 min | 157 min | Worse |
| Patients who left the ER before being seen (lower is better) | 3% | 1.9% | 1.7% | Worse |
| Emergency department volume | very high |
Timely care
| Measure | This facility | Arkansas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 68% | 62.2% | 63.8% | Better |
| Healthcare workers given a flu vaccine (higher is better) | 92% | 74.9% | 74.5% | Better |
Death rates (30-day)
| Measure | This facility | Arkansas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart attack patients (lower is better) | 12% | 12.2% | 11.8% | Average |
| Death rate for heart failure patients (lower is better) | 11.2% | 11.7% | 11.1% | Average |
| Death rate for pneumonia patients (lower is better) | 17.2% | 16.2% | 15.3% | Worse |
| Death rate for stroke patients (lower is better) | 10.5% | 15.6% | 12.1% | Better |
| Death rate for COPD patients (lower is better) | 8.3% | 9.3% | 8.6% | Average |
| Death rate for heart bypass surgery patients (lower is better) | 3.3% | 3.3% | 2.4% | Worse |
Readmissions (30-day)
| Measure | This facility | Arkansas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart attack (lower is better) | 14.1% | 14.4% | 14.4% | Average |
| Readmission rate after heart failure (lower is better) | 22.5% | 21.6% | 21.4% | Worse |
| Readmission rate after pneumonia (lower is better) | 17.6% | 17.3% | 17.3% | Average |
| Readmission rate after COPD (lower is better) | 20.5% | 19.7% | 19.9% | Average |
| Readmission rate after hip/knee replacement (lower is better) | 6% | 6% | 5.8% | Average |
| Readmission rate after heart bypass surgery (lower is better) | 11.7% | 11.1% | 11.1% | Worse |
Safety & infections
| Measure | This facility | Arkansas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Complication rate for hip/knee replacement (lower is better) | 3.1% | 4.4% | 4.2% | Better |
| Serious complications (patient safety composite) (lower is better) | 0.69 | 1.04 | 1.00 | Average |
| Central line bloodstream infections (CLABSI) ⓘ (lower is better) | 0.48 | 0.54 | 0.58 | Average |
| Catheter-associated urinary tract infections (CAUTI) (lower is better) | 0.65 | 0.45 | 0.48 | Average |
| Surgical site infections after colon surgery (lower is better) | 0.78 | 0.88 | 0.80 | Average |
| MRSA bloodstream infections (lower is better) | 0.77 | 0.89 | 0.68 | Average |
| C. difficile intestinal infections (lower is better) | 0.16 | 0.29 | 0.36 | Better |
Other hospitals near Mercy Hospital Fort Smith
Baptist Health - Fort Smith
1001 Towson Avenue, Fort Smith, AR 72901 · 3.1 mi
Acute Care Hospitals · Non-profit
★★★★★2Below average- Not rated
Baptist Health - Van Buren
211 Crawford Memorial Drive, Van Buren, AR 72956 · 7.9 mi
Acute Care Hospitals · Non-profit
Not ratedSequoyah County-City of Sallisaw Hospital Authorit
213 East Redwood, Sallisaw, OK 74955 · 24.5 mi
Acute Care Hospitals · Government
★★★★★3AverageEastern Oklahoma Medical Center
105 Wall Street, Poteau, OK 74953 · 24.9 mi
Critical Access Hospitals · Government
★★★★★4Above averageMercy Hospital Booneville
880 West Main, Booneville, AR 72927 · 30.4 mi
Critical Access Hospitals · Non-profit
★★★★★4Above average
Frequently asked questions
What is Mercy Hospital Fort Smith's rating?
Mercy Hospital Fort Smith has 3 out of 5 stars on the CMS overall hospital star rating. The average for Arkansas hospitals is 2.9 stars.
How long is the ER wait at Mercy Hospital Fort Smith?
Patients treated and sent home from the emergency department spent a median of 228 minutes there, from arrival to departure. The Arkansas median is 136 minutes.
Does Mercy Hospital Fort Smith have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Mercy Hospital Fort Smith and how do I contact it?
Mercy Hospital Fort Smith is at 7301 Rogers Ave, Fort Smith, AR 72903. Phone: (479) 314-6000.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.