Critical access hospital in Springerville, AZ
White Mountain Regional Medical Center
118 South Mountain Avenue, Springerville, AZ 85938 · (928) 333-4368
CMS overall hospital star rating
- Patient survey★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
White Mountain Regional Medical Center at a glance
White Mountain Regional Medical Center is a non-profit critical access hospital in Springerville, Arizona (Apache County).
CMS has not published a overall hospital star rating for this hospital, usually because it has too little recent data.
80% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 134 minutes in the ER, better than the Arizona median of 180 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 0 and worse on 1.
Facility details
- Type
- Critical access hospital
- Ownership
- Voluntary Non-Profit - Private
- Emergency services
- Yes
- County
- Apache County
- CMS Certification Number
- 031315
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 2 | 0 |
| Safety of care | — | — | — |
| Readmissions | 0 | 2 | 1 |
Patient survey
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 4 / 5 | 2.8 / 5 | 3.3 / 5 | Better |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 80% | 68.1% | 71.7% | Better |
| Patients who would definitely recommend the hospital (higher is better) | 80% | 67.6% | 71.2% | Better |
| Nurse communication (higher is better) | 5 / 5 | 3 / 5 | 3.4 / 5 | Better |
| Doctor communication (higher is better) | 4 / 5 | 2.4 / 5 | 3.1 / 5 | Better |
| Communication about medicines (higher is better) | 5 / 5 | 2.4 / 5 | 2.7 / 5 | Better |
| Discharge information (higher is better) | 3 / 5 | 2.9 / 5 | 3.3 / 5 | Average |
| Cleanliness (higher is better) | 4 / 5 | 2.9 / 5 | 3.4 / 5 | Better |
| Quietness at night (higher is better) | 4 / 5 | 2.9 / 5 | 3.3 / 5 | Better |
| Completed patient surveys | 144 | 587 | 611 |
Emergency room
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 134 min | 180 min | 157 min | Better |
| Patients who left the ER before being seen (lower is better) | 0% | 2.2% | 1.7% | Better |
| Emergency department volume | low |
Timely care
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Healthcare workers given a flu vaccine (higher is better) | 44% | 76.6% | 74.5% | Worse |
Death rates (30-day)
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for pneumonia patients (lower is better) | 16.9% | 14.9% | 15.3% | Worse |
Readmissions (30-day)
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after pneumonia (lower is better) | 16.7% | 17.2% | 17.3% | Average |
Other hospitals near White Mountain Regional Medical Center
Changepoint Psychiatric Hospital
1920 West Commerce Drive, Lakeside, AZ 85929 · 31.5 mi
Psychiatric · Non-profit
Not ratedSummit Healthcare Regional Medical Center
2200 East Show Low Lake Road, Show Low, AZ 85901 · 35.7 mi
Acute Care Hospitals · Non-profit
★★★★★4Above average
Frequently asked questions
What is White Mountain Regional Medical Center's rating?
CMS has not published a star rating for White Mountain Regional Medical Center. This usually means there is not enough recent data.
How long is the ER wait at White Mountain Regional Medical Center?
Patients treated and sent home from the emergency department spent a median of 134 minutes there, from arrival to departure. The Arizona median is 180 minutes.
Does White Mountain Regional Medical Center have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is White Mountain Regional Medical Center and how do I contact it?
White Mountain Regional Medical Center is at 118 South Mountain Avenue, Springerville, AZ 85938. Phone: (928) 333-4368.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.