Acute care hospital in Mesa, AZ
Dignity Health Arizona General Hospital
9130 East Elliot Road, Mesa, AZ 85212 · (480) 410-4500
CMS overall hospital star rating
- Patient survey★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Dignity Health Arizona General Hospital at a glance
Dignity Health Arizona General Hospital is a non-profit acute care hospital in Mesa, Arizona (Maricopa County).
CMS gives it 5 out of 5 stars on its overall hospital star rating, better than the Arizona average of 3.1.
81% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 92 minutes in the ER, better than the Arizona median of 180 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 1 and worse on 0.
Facility details
- Type
- Acute care hospital
- Ownership
- Voluntary Non-Profit - Private
- Emergency services
- Yes
- County
- Maricopa County
- CMS Certification Number
- 030139
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 4 | 0 |
| Safety of care | 0 | 3 | 0 |
| Readmissions | 1 | 4 | 0 |
Ratings
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 5 / 5 | 3.1 / 5 | 3.2 / 5 | Better |
Patient survey
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 4 / 5 | 2.8 / 5 | 3.3 / 5 | Better |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 78% | 68.1% | 71.7% | Better |
| Patients who would definitely recommend the hospital (higher is better) | 81% | 67.6% | 71.2% | Better |
| Nurse communication (higher is better) | 4 / 5 | 3 / 5 | 3.4 / 5 | Better |
| Doctor communication (higher is better) | 2 / 5 | 2.4 / 5 | 3.1 / 5 | Worse |
| Communication about medicines (higher is better) | 3 / 5 | 2.4 / 5 | 2.7 / 5 | Average |
| Discharge information (higher is better) | 4 / 5 | 2.9 / 5 | 3.3 / 5 | Better |
| Cleanliness (higher is better) | 4 / 5 | 2.9 / 5 | 3.4 / 5 | Better |
| Quietness at night (higher is better) | 4 / 5 | 2.9 / 5 | 3.3 / 5 | Better |
| Completed patient surveys | 596 | 587 | 611 |
Emergency room
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 92 min | 180 min | 157 min | Better |
| Patients who left the ER before being seen (lower is better) | 1% | 2.2% | 1.7% | Better |
| Emergency department volume | very high |
Timely care
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 73% | 60% | 63.8% | Better |
| Healthcare workers given a flu vaccine (higher is better) | 85% | 76.6% | 74.5% | Better |
Death rates (30-day)
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart failure patients (lower is better) | 8.9% | 10.4% | 11.1% | Better |
| Death rate for pneumonia patients (lower is better) | 11.2% | 14.9% | 15.3% | Better |
| Death rate for stroke patients (lower is better) | 10% | 12% | 12.1% | Better |
| Death rate for COPD patients (lower is better) | 7.9% | 8.7% | 8.6% | Better |
Readmissions (30-day)
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart failure (lower is better) | 20.2% | 20.9% | 21.4% | Better |
| Readmission rate after pneumonia (lower is better) | 16.2% | 17.2% | 17.3% | Better |
| Readmission rate after COPD (lower is better) | 18.9% | 19.9% | 19.9% | Better |
Safety & infections
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Serious complications (patient safety composite) (lower is better) | 0.98 | 1.02 | 1.00 | Average |
| C. difficile intestinal infections (lower is better) | 0.00 | 0.33 | 0.36 | Average |
Other hospitals near Dignity Health Arizona General Hospital
Agave Ridge Behavioral Hospital
3322 South Ellsworth Road, Mesa, AZ 85212 · under 1 mi
Psychiatric · For-profit
Not ratedHonorhealth Four Peaks Medical Center
1301 South Crismon Road, Mesa, AZ 85209 · 4 mi
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★★★★★2Below averageBanner Goldfield Medical Center
2050 West Southern Avenue, Apache Junction, AZ 85120 · 6.1 mi
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★★★★★5Much above averageEast Valley Er & Hospital
5656 South Power Rd, Gilbert, AZ 85295 · 6.2 mi
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Not ratedMercy Gilbert Medical Center
3555 South Val Vista Drive, Gilbert, AZ 85297 · 6.5 mi
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★★★★★5Much above averageBanner Gateway Medical Center
1900 North Higley Road, Gilbert, AZ 85234 · 7 mi
Acute Care Hospitals · Non-profit
★★★★★3Average
Frequently asked questions
What is Dignity Health Arizona General Hospital's rating?
Dignity Health Arizona General Hospital has 5 out of 5 stars on the CMS overall hospital star rating. The average for Arizona hospitals is 3.1 stars.
How long is the ER wait at Dignity Health Arizona General Hospital?
Patients treated and sent home from the emergency department spent a median of 92 minutes there, from arrival to departure. The Arizona median is 180 minutes.
Does Dignity Health Arizona General Hospital have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Dignity Health Arizona General Hospital and how do I contact it?
Dignity Health Arizona General Hospital is at 9130 East Elliot Road, Mesa, AZ 85212. Phone: (480) 410-4500.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.