Acute care hospital (Veterans Affairs) in Phoenix, AZ
Phoenix VA Medical Center
650 E. Indian School Road, Phoenix, AZ 85012 · (602) 222-6444
CMS overall hospital star rating
- Patient survey★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Phoenix VA Medical Center at a glance
Phoenix VA Medical Center is a government acute care hospital (Veterans Affairs) in Phoenix, Arizona (Maricopa County).
CMS gives it 5 out of 5 stars on its overall hospital star rating, better than the Arizona average of 3.1.
65% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 4 and worse on 0.
Facility details
- Type
- Acute care hospital (Veterans Affairs)
- Ownership
- Veterans Health Administration
- Emergency services
- Yes
- County
- Maricopa County
- CMS Certification Number
- 03012F
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 2 | 3 | 0 |
| Safety of care | 0 | 4 | 0 |
| Readmissions | 2 | 4 | 0 |
Ratings
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 5 / 5 | 3.1 / 5 | 3.2 / 5 | Better |
Patient survey
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 3 / 5 | 2.8 / 5 | 3.3 / 5 | Average |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 67% | 68.1% | 71.7% | Worse |
| Patients who would definitely recommend the hospital (higher is better) | 65% | 67.6% | 71.2% | Worse |
| Nurse communication (higher is better) | 4 / 5 | 3 / 5 | 3.4 / 5 | Better |
| Doctor communication (higher is better) | 3 / 5 | 2.4 / 5 | 3.1 / 5 | Average |
| Communication about medicines (higher is better) | 4 / 5 | 2.4 / 5 | 2.7 / 5 | Better |
| Discharge information (higher is better) | 4 / 5 | 2.9 / 5 | 3.3 / 5 | Better |
| Cleanliness (higher is better) | 3 / 5 | 2.9 / 5 | 3.4 / 5 | Average |
| Quietness at night (higher is better) | 2 / 5 | 2.9 / 5 | 3.3 / 5 | Worse |
| Completed patient surveys | 488 | 587 | 611 |
Death rates (30-day)
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart attack patients (lower is better) | 10.1% | 11.9% | 11.8% | Better |
| Death rate for heart failure patients (lower is better) | 6.9% | 10.4% | 11.1% | Better |
| Death rate for pneumonia patients (lower is better) | 9.1% | 14.9% | 15.3% | Better |
| Death rate for COPD patients (lower is better) | 6.8% | 8.7% | 8.6% | Better |
Readmissions (30-day)
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart attack (lower is better) | 14.4% | 14.4% | 14.4% | Average |
| Readmission rate after heart failure (lower is better) | 20% | 20.9% | 21.4% | Better |
| Readmission rate after pneumonia (lower is better) | 16.6% | 17.2% | 17.3% | Average |
| Readmission rate after COPD (lower is better) | 18.6% | 19.9% | 19.9% | Better |
| Readmission rate after hip/knee replacement (lower is better) | 5.6% | 5.8% | 5.8% | Average |
Safety & infections
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Complication rate for hip/knee replacement (lower is better) | 3.5% | 4.2% | 4.2% | Better |
| Serious complications (patient safety composite) (lower is better) | 0.96 | 1.02 | 1.00 | Average |
| Central line bloodstream infections (CLABSI) ⓘ (lower is better) | 1.12 | 0.54 | 0.58 | Average |
| Catheter-associated urinary tract infections (CAUTI) (lower is better) | 0.27 | 0.38 | 0.48 | Average |
Other hospitals near Phoenix VA Medical Center
St Josephs Hospital and Medical Center
350 West Thomas Road, Phoenix, AZ 85013 · under 1 mi
Acute Care Hospitals · Non-profit
★★★★★4Above averageAbrazo Central Campus
2000 West Bethany Home Road, Phoenix, AZ 85015 · 1.8 mi
Acute Care Hospitals · For-profit
★★★★★2Below averageThe Core Institute Specialty Hosp
6501 North 19th Avenue, Phoenix, AZ 85015 · 1.8 mi
Acute Care Hospitals · For-profit
Not ratedPhoenix Indian Medical Center
4212 North 16th Street, Phoenix, AZ 85016 · 2.3 mi
Acute Care Hospitals · Government
Not rated- Not rated
Phoenix Medical Psychiatric Hospital, LLC
1346 East McDowell Road, Phoenix, AZ 85006 · 3.2 mi
Psychiatric · For-profit
Not rated
Frequently asked questions
What is Phoenix VA Medical Center's rating?
Phoenix VA Medical Center has 5 out of 5 stars on the CMS overall hospital star rating. The average for Arizona hospitals is 3.1 stars.
Does Phoenix VA Medical Center have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Phoenix VA Medical Center and how do I contact it?
Phoenix VA Medical Center is at 650 E. Indian School Road, Phoenix, AZ 85012. Phone: (602) 222-6444.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.