Critical access hospital in Ketchikan, AK
Peacehealth Ketchikan Medical Center
3100 Tongass Avenue, Ketchikan, AK 99901 · (907) 225-5171
CMS overall hospital star rating
- Patient survey★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Peacehealth Ketchikan Medical Center at a glance
Peacehealth Ketchikan Medical Center is a non-profit critical access hospital in Ketchikan, Alaska (Ketchikan Gateway County).
CMS gives it 4 out of 5 stars on its overall hospital star rating, better than the Alaska average of 2.9.
78% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 130 minutes in the ER, close to the Alaska median of 135 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 1 and worse on 0.
Facility details
- Type
- Critical access hospital
- Ownership
- Voluntary Non-Profit - Church
- Emergency services
- Yes
- Birthing-friendly designation
- Yes
- County
- Ketchikan Gateway County
- CMS Certification Number
- 021311
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 3 | 0 |
| Safety of care | 0 | 2 | 0 |
| Readmissions | 1 | 5 | 0 |
Ratings
| Measure | This facility | Alaska avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 4 / 5 | 2.9 / 5 | 3.2 / 5 | Better |
Patient survey
| Measure | This facility | Alaska avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 4 / 5 | 3.7 / 5 | 3.3 / 5 | Better |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 73% | 72.2% | 71.7% | Average |
| Patients who would definitely recommend the hospital (higher is better) | 78% | 74.1% | 71.2% | Better |
| Nurse communication (higher is better) | 5 / 5 | 4 / 5 | 3.4 / 5 | Better |
| Doctor communication (higher is better) | 4 / 5 | 3.6 / 5 | 3.1 / 5 | Better |
| Communication about medicines (higher is better) | 4 / 5 | 3.3 / 5 | 2.7 / 5 | Better |
| Discharge information (higher is better) | 3 / 5 | 3.5 / 5 | 3.3 / 5 | Average |
| Cleanliness (higher is better) | 5 / 5 | 3.8 / 5 | 3.4 / 5 | Better |
| Quietness at night (higher is better) | 5 / 5 | 3.6 / 5 | 3.3 / 5 | Better |
| Completed patient surveys | 136 | 271 | 611 |
Emergency room
| Measure | This facility | Alaska avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 130 min | 135 min | 157 min | Better |
| Patients who left the ER before being seen (lower is better) | 0% | 0.8% | 1.7% | Better |
| Emergency department volume | low |
Timely care
| Measure | This facility | Alaska avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 55% | 61.5% | 63.8% | Worse |
| Healthcare workers given a flu vaccine (higher is better) | 88% | 72.1% | 74.5% | Better |
Death rates (30-day)
| Measure | This facility | Alaska avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart failure patients (lower is better) | 10.2% | 11.9% | 11.1% | Better |
| Death rate for pneumonia patients (lower is better) | 12.9% | 15.1% | 15.3% | Better |
Readmissions (30-day)
| Measure | This facility | Alaska avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart failure (lower is better) | 20.8% | 21.3% | 21.4% | Average |
| Readmission rate after pneumonia (lower is better) | 16.9% | 17% | 17.3% | Average |
Frequently asked questions
What is Peacehealth Ketchikan Medical Center's rating?
Peacehealth Ketchikan Medical Center has 4 out of 5 stars on the CMS overall hospital star rating. The average for Alaska hospitals is 2.9 stars.
How long is the ER wait at Peacehealth Ketchikan Medical Center?
Patients treated and sent home from the emergency department spent a median of 130 minutes there, from arrival to departure. The Alaska median is 135 minutes.
Does Peacehealth Ketchikan Medical Center have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Peacehealth Ketchikan Medical Center and how do I contact it?
Peacehealth Ketchikan Medical Center is at 3100 Tongass Avenue, Ketchikan, AK 99901. Phone: (907) 225-5171.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.