Acute care hospital in Phenix City, AL
Jack Hughston Memorial Hospital
4401 River Chase Drive, Phenix City, AL 36867 · (334) 732-3000
CMS overall hospital star rating
- Patient survey★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Jack Hughston Memorial Hospital at a glance
Jack Hughston Memorial Hospital is a government acute care hospital in Phenix City, Alabama (Russell County).
CMS gives it 4 out of 5 stars on its overall hospital star rating, better than the Alabama average of 2.7.
86% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 129 minutes in the ER, better than the Alabama median of 153 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 1 and worse on 0.
Facility details
- Type
- Acute care hospital
- Ownership
- Government - State
- Emergency services
- Yes
- County
- Russell County
- CMS Certification Number
- 010168
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 1 | 0 |
| Safety of care | 0 | 3 | 0 |
| Readmissions | 1 | 3 | 0 |
Ratings
| Measure | This facility | Alabama avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 4 / 5 | 2.7 / 5 | 3.2 / 5 | Better |
Patient survey
| Measure | This facility | Alabama avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 4 / 5 | 3.2 / 5 | 3.3 / 5 | Better |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 86% | 70.5% | 71.7% | Better |
| Patients who would definitely recommend the hospital (higher is better) | 86% | 70.5% | 71.2% | Better |
| Nurse communication (higher is better) | 5 / 5 | 3.3 / 5 | 3.4 / 5 | Better |
| Doctor communication (higher is better) | 4 / 5 | 3.3 / 5 | 3.1 / 5 | Better |
| Communication about medicines (higher is better) | 4 / 5 | 2.7 / 5 | 2.7 / 5 | Better |
| Discharge information (higher is better) | 4 / 5 | 3.1 / 5 | 3.3 / 5 | Better |
| Cleanliness (higher is better) | 4 / 5 | 2.8 / 5 | 3.4 / 5 | Better |
| Quietness at night (higher is better) | 5 / 5 | 4 / 5 | 3.3 / 5 | Better |
| Completed patient surveys | 594 | 619 | 611 |
Emergency room
| Measure | This facility | Alabama avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 129 min | 153 min | 157 min | Better |
| Patients who left the ER before being seen (lower is better) | 1% | 2.3% | 1.7% | Better |
| Emergency department volume | low |
Timely care
| Measure | This facility | Alabama avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 70% | 62.5% | 63.8% | Better |
| Healthcare workers given a flu vaccine (higher is better) | 41% | 62.9% | 74.5% | Worse |
Readmissions (30-day)
| Measure | This facility | Alabama avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after hip/knee replacement (lower is better) | 5.8% | 6% | 5.8% | Average |
Safety & infections
| Measure | This facility | Alabama avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Complication rate for hip/knee replacement (lower is better) | 5.3% | 4.5% | 4.2% | Worse |
| Serious complications (patient safety composite) (lower is better) | 0.95 | 1.05 | 1.00 | Average |
| C. difficile intestinal infections (lower is better) | 0.00 | 0.37 | 0.36 | Average |
Other hospitals near Jack Hughston Memorial Hospital
Piedmont Columbus Regional Midtown
710 Center Street, Columbus, GA 31901 · 3.4 mi
Acute Care Hospitals · Non-profit
★★★★★2Below averagePiedmont Columbus Regional Northside
100 Frist Court, Columbus, GA 31909 · 6.9 mi
Acute Care Hospitals · For-profit
★★★★★5Much above averageMartin Ach (Ft Benning)
6600 Van Aalst Blvd, Fort Benning, GA 31905 · 13.7 mi
Acute Care - Department of Defense · Government
Not rated- Not rated
The East Alabama Healthcare Authority
2000 Pepperell Parkway, Opelika, AL 36801 · 25.5 mi
Acute Care Hospitals · Government
★★★★★3AverageWarm Springs Medical Center
5995 Spring Street, Warm Springs, GA 31830 · 32.7 mi
Critical Access Hospitals · Non-profit
Not rated
Frequently asked questions
What is Jack Hughston Memorial Hospital's rating?
Jack Hughston Memorial Hospital has 4 out of 5 stars on the CMS overall hospital star rating. The average for Alabama hospitals is 2.7 stars.
How long is the ER wait at Jack Hughston Memorial Hospital?
Patients treated and sent home from the emergency department spent a median of 129 minutes there, from arrival to departure. The Alabama median is 153 minutes.
Does Jack Hughston Memorial Hospital have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Jack Hughston Memorial Hospital and how do I contact it?
Jack Hughston Memorial Hospital is at 4401 River Chase Drive, Phenix City, AL 36867. Phone: (334) 732-3000.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.