hospice in Liberty Lake, WA
Gentiva
1326 N Whitman Ln, Liberty Lake, WA 99019 · (509) 789-4377
CMS family caregiver survey star rating
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Gentiva at a glance
Gentiva is a for-profit hospice in Liberty Lake, Washington (Spokane County).
CMS gives it 2 out of 5 stars on its family caregiver survey star rating, worse than the Washington average of 3.6.
79% of family caregivers said they would definitely recommend this hospice (national average 84.9%).
It cares for about 89 patients on an average day.
Facility details
- Type
- Hospice
- Ownership
- For-Profit
- Medicare-certified since
- August 1, 1997
- County
- Spokane County
- CMS Certification Number
- 501534
Ratings
| Measure | This facility | Washington avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Family caregiver survey star rating (higher is better) | 2 / 5 | 3.6 / 5 | 3.7 / 5 | Worse |
Family survey
| Measure | This facility | Washington avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Families who rated the hospice 9 or 10 (higher is better) | 76% | 81.3% | 82.7% | Worse |
| Families who would definitely recommend the hospice (higher is better) | 79% | 85.7% | 84.9% | Worse |
| Patient always got help for pain and symptoms (higher is better) | 65% | 74.6% | 76.4% | Worse |
| Hospice team always provided timely help (higher is better) | 66% | 73.8% | 77.8% | Worse |
| Patient always treated with respect (higher is better) | 90% | 91.2% | 91.3% | Average |
| Hospice team always communicated well (higher is better) | 72% | 80% | 81.7% | Worse |
| Right amount of emotional and spiritual support (higher is better) | 93% | 92.3% | 91% | Average |
Quality of care
| Measure | This facility | Washington avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patients who got all recommended care at admission (higher is better) | 94.2% | 94.4% | 92.5% | Average |
| Visits from staff in the last days of life (higher is better) | 65.7% | 58.6% | 56.3% | Better |
| Hospice Care Index (0–10) (higher is better) | 10 | 9 | 8.9 | Better |
Size
| Measure | This facility | Washington avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Average patients per day | 89 | 110 | 67 |
Where this hospice provides care
Other hospices near Gentiva
- ★★★★★4Above average
- ★★★★★5Much above average
- ★★★★★5Much above average
Advanced Home Care and Hospice of Coeur D'alene
1450 Northwest Blvd Ste 103, Coeur D'alene, ID 83814 · 19.5 mi
For-profit
Not rated- Not rated
Crest Home Health and Hospice, LLC
2100 Northwest Blvd Ste 120, Coeur D'alene, ID 83814 · 19.5 mi
Non-profit
Not rated
Frequently asked questions
What is Gentiva's rating?
Gentiva has 2 out of 5 stars on the CMS family caregiver survey star rating. The average for Washington hospices is 3.6 stars.
Where is Gentiva and how do I contact it?
Gentiva is at 1326 N Whitman Ln, Liberty Lake, WA 99019. Phone: (509) 789-4377.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.