hospice in Grandview, WA
Heartlinks
204 W 2nd St, Grandview, WA 98930 · (509) 837-1676
CMS family caregiver survey star rating
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Heartlinks at a glance
Heartlinks is a non-profit hospice in Grandview, Washington (Yakima County).
CMS gives it 4 out of 5 stars on its family caregiver survey star rating, close to the Washington average of 3.6.
88% of family caregivers said they would definitely recommend this hospice (national average 84.9%).
It cares for about 79 patients on an average day.
Facility details
- Type
- Hospice
- Ownership
- Non-Profit
- Medicare-certified since
- August 9, 1988
- County
- Yakima County
- CMS Certification Number
- 501519
Ratings
| Measure | This facility | Washington avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Family caregiver survey star rating (higher is better) | 4 / 5 | 3.6 / 5 | 3.7 / 5 | Average |
Family survey
| Measure | This facility | Washington avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Families who rated the hospice 9 or 10 (higher is better) | 83% | 81.3% | 82.7% | Average |
| Families who would definitely recommend the hospice (higher is better) | 88% | 85.7% | 84.9% | Average |
| Patient always got help for pain and symptoms (higher is better) | 79% | 74.6% | 76.4% | Average |
| Hospice team always provided timely help (higher is better) | 76% | 73.8% | 77.8% | Average |
| Patient always treated with respect (higher is better) | 95% | 91.2% | 91.3% | Average |
| Hospice team always communicated well (higher is better) | 84% | 80% | 81.7% | Average |
| Right amount of emotional and spiritual support (higher is better) | 92% | 92.3% | 91% | Average |
Quality of care
| Measure | This facility | Washington avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patients who got all recommended care at admission (higher is better) | 97.9% | 94.4% | 92.5% | Better |
| Visits from staff in the last days of life (higher is better) | 53.8% | 58.6% | 56.3% | Average |
| Hospice Care Index (0–10) (higher is better) | 9 | 9 | 8.9 | Average |
Size
| Measure | This facility | Washington avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Average patients per day | 79 | 110 | 67 |
Where this hospice provides care
Other hospices near Heartlinks
Tri-Cities Chaplaincy Hospice
1480 SE Fowler Street, Richland, WA 99352 · 28.7 mi
★★★★★3Average- Not rated
- ★★★★★4Above average
Frequently asked questions
What is Heartlinks's rating?
Heartlinks has 4 out of 5 stars on the CMS family caregiver survey star rating. The average for Washington hospices is 3.6 stars.
Where is Heartlinks and how do I contact it?
Heartlinks is at 204 W 2nd St, Grandview, WA 98930. Phone: (509) 837-1676.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.