hospice in Richmond, VA
James River Home Health and Hospice
9100 Arboretum Parkway Suite 290, Richmond, VA 23236 · (804) 272-3300
CMS family caregiver survey star rating
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
James River Home Health and Hospice at a glance
James River Home Health and Hospice is a for-profit hospice in Richmond, Virginia (Chesterfield County).
CMS gives it 3 out of 5 stars on its family caregiver survey star rating, close to the Virginia average of 3.5.
79% of family caregivers said they would definitely recommend this hospice (national average 84.9%).
It cares for about 114 patients on an average day.
Facility details
- Type
- Hospice
- Ownership
- For-Profit
- Medicare-certified since
- May 15, 2017
- County
- Chesterfield County
- CMS Certification Number
- 491624
Ratings
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Family caregiver survey star rating (higher is better) | 3 / 5 | 3.5 / 5 | 3.7 / 5 | Worse |
Family survey
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Families who rated the hospice 9 or 10 (higher is better) | 78% | 80.9% | 82.7% | Worse |
| Families who would definitely recommend the hospice (higher is better) | 79% | 83% | 84.9% | Worse |
| Patient always got help for pain and symptoms (higher is better) | 73% | 75.8% | 76.4% | Average |
| Hospice team always provided timely help (higher is better) | 74% | 76.4% | 77.8% | Average |
| Patient always treated with respect (higher is better) | 87% | 90.2% | 91.3% | Average |
| Hospice team always communicated well (higher is better) | 81% | 81.3% | 81.7% | Average |
| Right amount of emotional and spiritual support (higher is better) | 88% | 89.9% | 91% | Average |
Quality of care
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patients who got all recommended care at admission (higher is better) | 98.4% | 95.7% | 92.5% | Better |
| Visits from staff in the last days of life (higher is better) | 55.4% | 59.8% | 56.3% | Average |
| Hospice Care Index (0–10) (higher is better) | 10 | 9.2 | 8.9 | Better |
Size
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Average patients per day | 114 | 80 | 67 |
Where this hospice provides care
Other hospices near James River Home Health and Hospice
A Touch of Grace Hospice LLC
9460 Amberdale Drive Suite G3, North Chesterfield, VA 23236 · under 1 mi
Not rated- ★★★★★3Average
- ★★★★★3Average
Enhabit Hospice (Richmond)
100 Gateway Centre Parkway Suite 205B, Richmond, VA 23235 · 2.9 mi
For-profit
Not ratedBristol Hospice - Richmond, L.L.C.
7400 Beaufont Springs Drive, Suite 105, Richmond, VA 23225 · 5.1 mi
Not rated- ★★★★★4Above average
Frequently asked questions
What is James River Home Health and Hospice's rating?
James River Home Health and Hospice has 3 out of 5 stars on the CMS family caregiver survey star rating. The average for Virginia hospices is 3.5 stars.
Where is James River Home Health and Hospice and how do I contact it?
James River Home Health and Hospice is at 9100 Arboretum Parkway Suite 290, Richmond, VA 23236. Phone: (804) 272-3300.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.