hospice in Dallas, TX
Custom Care Hospice
6606 Lbj Freeway Suite 110, Dallas, TX 75240 · (972) 242-5959
CMS family caregiver survey star rating
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Custom Care Hospice at a glance
Custom Care Hospice is a for-profit hospice in Dallas, Texas (Dallas County).
CMS gives it 2 out of 5 stars on its family caregiver survey star rating, worse than the Texas average of 3.5.
70% of family caregivers said they would definitely recommend this hospice (national average 84.9%).
It cares for about 137 patients on an average day.
Facility details
- Type
- Hospice
- Ownership
- For-Profit
- Medicare-certified since
- December 18, 1995
- County
- Dallas County
- CMS Certification Number
- 451635
Ratings
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Family caregiver survey star rating (higher is better) | 2 / 5 | 3.5 / 5 | 3.7 / 5 | Worse |
Family survey
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Families who rated the hospice 9 or 10 (higher is better) | 73% | 81.2% | 82.7% | Worse |
| Families who would definitely recommend the hospice (higher is better) | 70% | 83.1% | 84.9% | Worse |
| Patient always got help for pain and symptoms (higher is better) | 69% | 76.3% | 76.4% | Worse |
| Hospice team always provided timely help (higher is better) | 69% | 77.2% | 77.8% | Worse |
| Patient always treated with respect (higher is better) | 85% | 90.2% | 91.3% | Worse |
| Hospice team always communicated well (higher is better) | 76% | 80.7% | 81.7% | Worse |
| Right amount of emotional and spiritual support (higher is better) | 91% | 89.4% | 91% | Average |
Quality of care
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patients who got all recommended care at admission (higher is better) | 98.2% | 93% | 92.5% | Better |
| Visits from staff in the last days of life (higher is better) | 51.2% | 55.4% | 56.3% | Worse |
| Hospice Care Index (0–10) (higher is better) | 10 | 8.5 | 8.9 | Better |
Size
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Average patients per day | 137 | 47 | 67 |
Where this hospice provides care
Other hospices near Custom Care Hospice
- Not rated
Angel Valley Hospice LLC
13601 Preston Rd, Ste 313, Dallas, TX 75240 · under 1 mi
Not ratedGood Shepherd Hospice of Dallas LLC
7920 Belt Line Road Suite 760, Dallas, TX 75254 · under 1 mi
For-profit
Not rated- Not rated
Morris Infinite Healthcare Services Incorporated
7920 Beltline Road Ste 830, Dallas, TX 75254 · under 1 mi
For-profit
Not rated- Not rated
Frequently asked questions
What is Custom Care Hospice's rating?
Custom Care Hospice has 2 out of 5 stars on the CMS family caregiver survey star rating. The average for Texas hospices is 3.5 stars.
Where is Custom Care Hospice and how do I contact it?
Custom Care Hospice is at 6606 Lbj Freeway Suite 110, Dallas, TX 75240. Phone: (972) 242-5959.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.