hospice in Memphis, TN
Crossroads Hospice of Tennessee, LLC
1669 Shelby Oaks Drive Suite 106, Memphis, TN 38134 · (901) 382-9292
CMS family caregiver survey star rating
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Crossroads Hospice of Tennessee, LLC at a glance
Crossroads Hospice of Tennessee, LLC is a hospice in Memphis, Tennessee (Shelby County).
CMS gives it 3 out of 5 stars on its family caregiver survey star rating, worse than the Tennessee average of 3.9.
79% of family caregivers said they would definitely recommend this hospice (national average 84.9%).
It cares for about 203 patients on an average day.
Facility details
- Type
- Hospice
- Ownership
- Other
- Medicare-certified since
- May 22, 1998
- County
- Shelby County
- CMS Certification Number
- 441573
Ratings
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Family caregiver survey star rating (higher is better) | 3 / 5 | 3.9 / 5 | 3.7 / 5 | Worse |
Family survey
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Families who rated the hospice 9 or 10 (higher is better) | 78% | 83.7% | 82.7% | Worse |
| Families who would definitely recommend the hospice (higher is better) | 79% | 86.1% | 84.9% | Worse |
| Patient always got help for pain and symptoms (higher is better) | 72% | 78.3% | 76.4% | Worse |
| Hospice team always provided timely help (higher is better) | 72% | 79.7% | 77.8% | Worse |
| Patient always treated with respect (higher is better) | 87% | 92% | 91.3% | Average |
| Hospice team always communicated well (higher is better) | 77% | 82.7% | 81.7% | Worse |
| Right amount of emotional and spiritual support (higher is better) | 92% | 91.9% | 91% | Average |
Quality of care
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patients who got all recommended care at admission (higher is better) | 99.8% | 98.3% | 92.5% | Better |
| Visits from staff in the last days of life (higher is better) | 58.4% | 66.8% | 56.3% | Average |
| Hospice Care Index (0–10) (higher is better) | 9 | 9.6 | 8.9 | Average |
Size
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Average patients per day | 203 | 154 | 67 |
Where this hospice provides care
Other hospices near Crossroads Hospice of Tennessee, LLC
- Not rated
Methodist Alliance Hospice
6400 Shelby View Drive, Suite 101, Memphis, TN 38134 · under 1 mi
Non-profit
★★★★★4Above averageAccentcare Hospice and Palliative Care of Tennessee LLC
855 Ridge Lake Blvd, Suite 120, Memphis, TN 38120 · 3.5 mi
Not rated- ★★★★★4Above average
Baptist Trinity Home Care and Hospice
8000 Centerview Parkway, Suite 401, Cordova, TN 38018 · 5.9 mi
★★★★★4Above average- ★★★★★2Below average
Frequently asked questions
What is Crossroads Hospice of Tennessee, LLC's rating?
Crossroads Hospice of Tennessee, LLC has 3 out of 5 stars on the CMS family caregiver survey star rating. The average for Tennessee hospices is 3.9 stars.
Where is Crossroads Hospice of Tennessee, LLC and how do I contact it?
Crossroads Hospice of Tennessee, LLC is at 1669 Shelby Oaks Drive Suite 106, Memphis, TN 38134. Phone: (901) 382-9292.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.