hospice in West End, NC
Firsthealth Hospice
251 Campground Road, West End, NC 27376 · (910) 715-6000
CMS family caregiver survey star rating
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Firsthealth Hospice at a glance
Firsthealth Hospice is a non-profit hospice in West End, North Carolina (Moore County).
CMS gives it 5 out of 5 stars on its family caregiver survey star rating, better than the North Carolina average of 4.2.
94% of family caregivers said they would definitely recommend this hospice (national average 84.9%).
It cares for about 159 patients on an average day.
Facility details
- Type
- Hospice
- Ownership
- Non-Profit
- Medicare-certified since
- October 4, 1988
- County
- Moore County
- CMS Certification Number
- 341534
Ratings
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Family caregiver survey star rating (higher is better) | 5 / 5 | 4.2 / 5 | 3.7 / 5 | Better |
Family survey
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Families who rated the hospice 9 or 10 (higher is better) | 89% | 85.7% | 82.7% | Better |
| Families who would definitely recommend the hospice (higher is better) | 94% | 88.4% | 84.9% | Better |
| Patient always got help for pain and symptoms (higher is better) | 82% | 78.6% | 76.4% | Better |
| Hospice team always provided timely help (higher is better) | 85% | 80.6% | 77.8% | Better |
| Patient always treated with respect (higher is better) | 94% | 92.7% | 91.3% | Average |
| Hospice team always communicated well (higher is better) | 86% | 84.7% | 81.7% | Better |
| Right amount of emotional and spiritual support (higher is better) | 94% | 91.9% | 91% | Average |
Quality of care
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patients who got all recommended care at admission (higher is better) | 99.5% | 96.9% | 92.5% | Better |
| Visits from staff in the last days of life (higher is better) | 70.3% | 65.4% | 56.3% | Better |
| Hospice Care Index (0–10) (higher is better) | 10 | 9.5 | 8.9 | Better |
Size
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Average patients per day | 159 | 169 | 67 |
Where this hospice provides care
Other hospices near Firsthealth Hospice
- ★★★★★4Above average
- ★★★★★5Much above average
- Not rated
- ★★★★★4Above average
- Not rated
- Not rated
Frequently asked questions
What is Firsthealth Hospice's rating?
Firsthealth Hospice has 5 out of 5 stars on the CMS family caregiver survey star rating. The average for North Carolina hospices is 4.2 stars.
Where is Firsthealth Hospice and how do I contact it?
Firsthealth Hospice is at 251 Campground Road, West End, NC 27376. Phone: (910) 715-6000.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.