hospice in Shelby, NC
Via Health Partners - Cleveland
951 Wendover Heights Drive, Shelby, NC 28150 · (704) 487-4677
CMS family caregiver survey star rating
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Via Health Partners - Cleveland at a glance
Via Health Partners - Cleveland is a non-profit hospice in Shelby, North Carolina (Cleveland County).
CMS gives it 4 out of 5 stars on its family caregiver survey star rating, close to the North Carolina average of 4.2.
91% of family caregivers said they would definitely recommend this hospice (national average 84.9%).
It cares for about 212 patients on an average day.
Facility details
- Type
- Hospice
- Ownership
- Non-Profit
- Medicare-certified since
- November 10, 1987
- County
- Cleveland County
- CMS Certification Number
- 341520
Ratings
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Family caregiver survey star rating (higher is better) | 4 / 5 | 4.2 / 5 | 3.7 / 5 | Average |
Family survey
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Families who rated the hospice 9 or 10 (higher is better) | 86% | 85.7% | 82.7% | Average |
| Families who would definitely recommend the hospice (higher is better) | 91% | 88.4% | 84.9% | Better |
| Patient always got help for pain and symptoms (higher is better) | 78% | 78.6% | 76.4% | Average |
| Hospice team always provided timely help (higher is better) | 79% | 80.6% | 77.8% | Average |
| Patient always treated with respect (higher is better) | 92% | 92.7% | 91.3% | Average |
| Hospice team always communicated well (higher is better) | 84% | 84.7% | 81.7% | Average |
| Right amount of emotional and spiritual support (higher is better) | 93% | 91.9% | 91% | Average |
Quality of care
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patients who got all recommended care at admission (higher is better) | 98.2% | 96.9% | 92.5% | Better |
| Visits from staff in the last days of life (higher is better) | 77.5% | 65.4% | 56.3% | Better |
| Hospice Care Index (0–10) (higher is better) | 10 | 9.5 | 8.9 | Better |
Size
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Average patients per day | 212 | 169 | 67 |
Where this hospice provides care
Other hospices near Via Health Partners - Cleveland
- ★★★★★3Average
Bon Secours Hospice By Compassus-Gaffney
212 E Floyd Baker Blvd, Gaffney, SC 29340 · 25.6 mi
For-profit
Not ratedSerenity Hospice Care of the Upstate LLC
302 S Limestone Street, Gaffney, SC 29340 · 25.6 mi
Not rated- ★★★★★4Above average
- ★★★★★4Above average
- ★★★★★4Above average
Frequently asked questions
What is Via Health Partners - Cleveland's rating?
Via Health Partners - Cleveland has 4 out of 5 stars on the CMS family caregiver survey star rating. The average for North Carolina hospices is 4.2 stars.
Where is Via Health Partners - Cleveland and how do I contact it?
Via Health Partners - Cleveland is at 951 Wendover Heights Drive, Shelby, NC 28150. Phone: (704) 487-4677.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.