hospice in Oneonta, NY

Helios Care

297 River Street Service Road, Oneonta, NY 13820 · (607) 432-6773

★★★★★4
Above average
CMS family caregiver survey star rating

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Helios Care at a glance

Helios Care is a hospice in Oneonta, New York (Otsego County).

CMS gives it 4 out of 5 stars on its family caregiver survey star rating, close to the New York average of 4.

90% of family caregivers said they would definitely recommend this hospice (national average 84.9%).

It cares for about 91 patients on an average day.

Facility details

Type
Hospice
Ownership
Other
Medicare-certified since
May 5, 1988
County
Otsego County
CMS Certification Number
331524

Ratings

MeasureThis facilityNew York avg.U.S. avg.vs. U.S.
Family caregiver survey star rating (higher is better)4 / 54 / 53.7 / 5Average

Family survey

This facility84%New York average84.9%U.S. average82.7%
Families who rated the hospice 9 or 10: this facility vs. New York and U.S. averages
MeasureThis facilityNew York avg.U.S. avg.vs. U.S.
Families who rated the hospice 9 or 10 (higher is better)84%84.9%82.7%Average
Families who would definitely recommend the hospice (higher is better)90%88.8%84.9%Better
Patient always got help for pain and symptoms (higher is better)78%78.5%76.4%Average
Hospice team always provided timely help (higher is better)82%80.2%77.8%Better
Patient always treated with respect (higher is better)93%93%91.3%Average
Hospice team always communicated well (higher is better)86%84.8%81.7%Better
Right amount of emotional and spiritual support (higher is better)92%91.8%91%Average

Quality of care

This facility97.1%New York average95.8%U.S. average92.5%
Patients who got all recommended care at admission: this facility vs. New York and U.S. averages
MeasureThis facilityNew York avg.U.S. avg.vs. U.S.
Patients who got all recommended care at admission (higher is better)97.1%95.8%92.5%Average
Visits from staff in the last days of life (higher is better)29.1%50.8%56.3%Worse
Hospice Care Index (0–10) (higher is better)109.28.9Better

Size

MeasureThis facilityNew York avg.U.S. avg.vs. U.S.
Average patients per day9118067

Where this hospice provides care

At home88%Assisted living4%Skilled nursing facility7%Other0%Nursing facility0%Inpatient hospice0%Inpatient hospital0%
Share of care days by setting (CMS hospice claims data)

Other hospices near Helios Care

  1. Hospice & Palliative Care of Chenango County INC.

    33-39 Court Street, Norwich, NY 13815 · 25.7 mi

    Non-profit

    ★★★★★3Average

All hospices in Oneonta, NY · Compare side by side

Frequently asked questions

What is Helios Care's rating?

Helios Care has 4 out of 5 stars on the CMS family caregiver survey star rating. The average for New York hospices is 4 stars.

Where is Helios Care and how do I contact it?

Helios Care is at 297 River Street Service Road, Oneonta, NY 13820. Phone: (607) 432-6773.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.