hospice in Grand Rapids, MI
Optimal Care Hospice
770 Kenmoor Ave, Suite 100, Grand Rapids, MI 49546 · (616) 537-8971
CMS family caregiver survey star rating
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Optimal Care Hospice at a glance
Optimal Care Hospice is a for-profit hospice in Grand Rapids, Michigan (Kent County).
CMS gives it 2 out of 5 stars on its family caregiver survey star rating, worse than the Michigan average of 3.7.
73% of family caregivers said they would definitely recommend this hospice (national average 84.9%).
It cares for about 125 patients on an average day.
Facility details
- Type
- Hospice
- Ownership
- For-Profit
- Medicare-certified since
- January 5, 2022
- County
- Kent County
- CMS Certification Number
- 231690
Ratings
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Family caregiver survey star rating (higher is better) | 2 / 5 | 3.7 / 5 | 3.7 / 5 | Worse |
Family survey
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Families who rated the hospice 9 or 10 (higher is better) | 75% | 82.6% | 82.7% | Worse |
| Families who would definitely recommend the hospice (higher is better) | 73% | 84.1% | 84.9% | Worse |
| Patient always got help for pain and symptoms (higher is better) | 64% | 75.1% | 76.4% | Worse |
| Hospice team always provided timely help (higher is better) | 64% | 77.5% | 77.8% | Worse |
| Patient always treated with respect (higher is better) | 90% | 91.5% | 91.3% | Average |
| Hospice team always communicated well (higher is better) | 75% | 81.4% | 81.7% | Worse |
| Right amount of emotional and spiritual support (higher is better) | 90% | 91.2% | 91% | Average |
Quality of care
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patients who got all recommended care at admission (higher is better) | 99.7% | 93.5% | 92.5% | Better |
| Visits from staff in the last days of life (higher is better) | 64.2% | 62.4% | 56.3% | Better |
| Hospice Care Index (0–10) (higher is better) | 10 | 9 | 8.9 | Better |
Size
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Average patients per day | 125 | 85 | 67 |
Where this hospice provides care
Other hospices near Optimal Care Hospice
Heartland Hospice (Grand Rapids)
695 Kenmoor Ave SE, Ste B, Grand Rapids, MI 49546 · under 1 mi
For-profit
★★★★★4Above average- ★★★★★3Average
- Not rated
- ★★★★★4Above average
- ★★★★★4Above average
- Not rated
Frequently asked questions
What is Optimal Care Hospice's rating?
Optimal Care Hospice has 2 out of 5 stars on the CMS family caregiver survey star rating. The average for Michigan hospices is 3.7 stars.
Where is Optimal Care Hospice and how do I contact it?
Optimal Care Hospice is at 770 Kenmoor Ave, Suite 100, Grand Rapids, MI 49546. Phone: (616) 537-8971.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.