hospice in Novi, MI
Open Arms Hospice
39500 W Ten Mile Rd, Novi, MI 48375 · (248) 979-5572
CMS family caregiver survey star rating
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Open Arms Hospice at a glance
Open Arms Hospice is a for-profit hospice in Novi, Michigan (Oakland County).
CMS gives it 4 out of 5 stars on its family caregiver survey star rating, close to the Michigan average of 3.7.
89% of family caregivers said they would definitely recommend this hospice (national average 84.9%).
It cares for about 59 patients on an average day.
Facility details
- Type
- Hospice
- Ownership
- For-Profit
- Medicare-certified since
- September 13, 2019
- County
- Oakland County
- CMS Certification Number
- 231671
Ratings
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Family caregiver survey star rating (higher is better) | 4 / 5 | 3.7 / 5 | 3.7 / 5 | Average |
Family survey
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Families who rated the hospice 9 or 10 (higher is better) | 82% | 82.6% | 82.7% | Average |
| Families who would definitely recommend the hospice (higher is better) | 89% | 84.1% | 84.9% | Average |
| Patient always got help for pain and symptoms (higher is better) | 74% | 75.1% | 76.4% | Average |
| Hospice team always provided timely help (higher is better) | 83% | 77.5% | 77.8% | Better |
| Patient always treated with respect (higher is better) | 95% | 91.5% | 91.3% | Average |
| Hospice team always communicated well (higher is better) | 85% | 81.4% | 81.7% | Average |
| Right amount of emotional and spiritual support (higher is better) | 96% | 91.2% | 91% | Better |
Quality of care
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patients who got all recommended care at admission (higher is better) | 90.1% | 93.5% | 92.5% | Average |
| Visits from staff in the last days of life (higher is better) | 74.9% | 62.4% | 56.3% | Better |
| Hospice Care Index (0–10) (higher is better) | 9 | 9 | 8.9 | Average |
Size
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Average patients per day | 59 | 85 | 67 |
Where this hospice provides care
Other hospices near Open Arms Hospice
All America Hospice Care, INC
39555 W Ten Mile Rd, Suite 308, Novi, MI 48375 · under 1 mi
Not ratedLuminary Hospice
41800 W 11 Mile Rd, Suite 100, Novi, MI 48375 · under 1 mi
Not rated- Not rated
Interim Hospice of Oakland County
41700 Gardenbrook Road, Office B, Ste 130, Novi, MI 48375 · under 1 mi
For-profit
Not ratedTone Hospice and Palliative Care, INC
33742 W 12 Mile Rd, Suite A2, Farmington Hills, MI 48331 · 3.8 mi
Not rated- ★★★★★3Average
Frequently asked questions
What is Open Arms Hospice's rating?
Open Arms Hospice has 4 out of 5 stars on the CMS family caregiver survey star rating. The average for Michigan hospices is 3.7 stars.
Where is Open Arms Hospice and how do I contact it?
Open Arms Hospice is at 39500 W Ten Mile Rd, Novi, MI 48375. Phone: (248) 979-5572.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.