hospice in Troy, MI
Custom Hospice, LLC
888 W Big Beaver Rd, Suite 900, Troy, MI 48084 · (248) 822-2447
CMS family caregiver survey star rating
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Custom Hospice, LLC at a glance
Custom Hospice, LLC is a for-profit hospice in Troy, Michigan (Oakland County).
CMS gives it 3 out of 5 stars on its family caregiver survey star rating, worse than the Michigan average of 3.7.
78% of family caregivers said they would definitely recommend this hospice (national average 84.9%).
It cares for about 102 patients on an average day.
Facility details
- Type
- Hospice
- Ownership
- For-Profit
- Medicare-certified since
- April 1, 2015
- County
- Oakland County
- CMS Certification Number
- 231638
Ratings
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Family caregiver survey star rating (higher is better) | 3 / 5 | 3.7 / 5 | 3.7 / 5 | Worse |
Family survey
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Families who rated the hospice 9 or 10 (higher is better) | 77% | 82.6% | 82.7% | Worse |
| Families who would definitely recommend the hospice (higher is better) | 78% | 84.1% | 84.9% | Worse |
| Patient always got help for pain and symptoms (higher is better) | 72% | 75.1% | 76.4% | Worse |
| Hospice team always provided timely help (higher is better) | 68% | 77.5% | 77.8% | Worse |
| Patient always treated with respect (higher is better) | 89% | 91.5% | 91.3% | Average |
| Hospice team always communicated well (higher is better) | 79% | 81.4% | 81.7% | Average |
| Right amount of emotional and spiritual support (higher is better) | 88% | 91.2% | 91% | Average |
Quality of care
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patients who got all recommended care at admission (higher is better) | 98.8% | 93.5% | 92.5% | Better |
| Visits from staff in the last days of life (higher is better) | 50.9% | 62.4% | 56.3% | Worse |
| Hospice Care Index (0–10) (higher is better) | 9 | 9 | 8.9 | Average |
Size
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Average patients per day | 102 | 85 | 67 |
Where this hospice provides care
Other hospices near Custom Hospice, LLC
- ★★★★★3Average
Lily Hospice
2125 Butterfield Dr, Ste 299, Troy, MI 48084 · under 1 mi
Not rated- ★★★★★4Above average
- ★★★★★4Above average
- ★★★★★3Average
- ★★★★★3Average
Frequently asked questions
What is Custom Hospice, LLC's rating?
Custom Hospice, LLC has 3 out of 5 stars on the CMS family caregiver survey star rating. The average for Michigan hospices is 3.7 stars.
Where is Custom Hospice, LLC and how do I contact it?
Custom Hospice, LLC is at 888 W Big Beaver Rd, Suite 900, Troy, MI 48084. Phone: (248) 822-2447.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.