hospice in Gaylord, MI
Hospice of Northeastern Michigan
830 S Otsego Ave, Gaylord, MI 49735 · (989) 731-2744
CMS family caregiver survey star rating
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Hospice of Northeastern Michigan at a glance
Hospice of Northeastern Michigan is a non-profit hospice in Gaylord, Michigan (Otsego County).
CMS gives it 5 out of 5 stars on its family caregiver survey star rating, better than the Michigan average of 3.7.
92% of family caregivers said they would definitely recommend this hospice (national average 84.9%).
It cares for about 195 patients on an average day.
Facility details
- Type
- Hospice
- Ownership
- Non-Profit
- Medicare-certified since
- August 3, 1990
- County
- Otsego County
- CMS Certification Number
- 231536
Ratings
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Family caregiver survey star rating (higher is better) | 5 / 5 | 3.7 / 5 | 3.7 / 5 | Better |
Family survey
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Families who rated the hospice 9 or 10 (higher is better) | 90% | 82.6% | 82.7% | Better |
| Families who would definitely recommend the hospice (higher is better) | 92% | 84.1% | 84.9% | Better |
| Patient always got help for pain and symptoms (higher is better) | 79% | 75.1% | 76.4% | Average |
| Hospice team always provided timely help (higher is better) | 80% | 77.5% | 77.8% | Average |
| Patient always treated with respect (higher is better) | 94% | 91.5% | 91.3% | Average |
| Hospice team always communicated well (higher is better) | 87% | 81.4% | 81.7% | Better |
| Right amount of emotional and spiritual support (higher is better) | 94% | 91.2% | 91% | Average |
Quality of care
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patients who got all recommended care at admission (higher is better) | 99.1% | 93.5% | 92.5% | Better |
| Visits from staff in the last days of life (higher is better) | 78.2% | 62.4% | 56.3% | Better |
| Hospice Care Index (0–10) (higher is better) | 10 | 9 | 8.9 | Better |
Size
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Average patients per day | 195 | 85 | 67 |
Where this hospice provides care
Other hospices near Hospice of Northeastern Michigan
- Not rated
- ★★★★★4Above average
Advisacare Solutions of Northern Michigan, LLC
218 W Garfield St, Charlevoix, MI 49720 · 34.1 mi
Non-profit
Not rated
Frequently asked questions
What is Hospice of Northeastern Michigan's rating?
Hospice of Northeastern Michigan has 5 out of 5 stars on the CMS family caregiver survey star rating. The average for Michigan hospices is 3.7 stars.
Where is Hospice of Northeastern Michigan and how do I contact it?
Hospice of Northeastern Michigan is at 830 S Otsego Ave, Gaylord, MI 49735. Phone: (989) 731-2744.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.