hospice in Kalamazoo, MI
Centrica Care Navigators
7100 Stadium Dr, Kalamazoo, MI 49009 · (269) 345-0273
CMS family caregiver survey star rating
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Centrica Care Navigators at a glance
Centrica Care Navigators is a non-profit hospice in Kalamazoo, Michigan (Kalamazoo County).
CMS gives it 4 out of 5 stars on its family caregiver survey star rating, close to the Michigan average of 3.7.
93% of family caregivers said they would definitely recommend this hospice (national average 84.9%).
It cares for about 588 patients on an average day.
Facility details
- Type
- Hospice
- Ownership
- Non-Profit
- Medicare-certified since
- April 17, 1984
- County
- Kalamazoo County
- CMS Certification Number
- 231505
Ratings
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Family caregiver survey star rating (higher is better) | 4 / 5 | 3.7 / 5 | 3.7 / 5 | Average |
Family survey
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Families who rated the hospice 9 or 10 (higher is better) | 89% | 82.6% | 82.7% | Better |
| Families who would definitely recommend the hospice (higher is better) | 93% | 84.1% | 84.9% | Better |
| Patient always got help for pain and symptoms (higher is better) | 81% | 75.1% | 76.4% | Better |
| Hospice team always provided timely help (higher is better) | 82% | 77.5% | 77.8% | Better |
| Patient always treated with respect (higher is better) | 93% | 91.5% | 91.3% | Average |
| Hospice team always communicated well (higher is better) | 86% | 81.4% | 81.7% | Better |
| Right amount of emotional and spiritual support (higher is better) | 91% | 91.2% | 91% | Average |
Quality of care
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patients who got all recommended care at admission (higher is better) | 99.8% | 93.5% | 92.5% | Better |
| Visits from staff in the last days of life (higher is better) | 80% | 62.4% | 56.3% | Better |
| Hospice Care Index (0–10) (higher is better) | 10 | 9 | 8.9 | Better |
Size
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Average patients per day | 588 | 85 | 67 |
Where this hospice provides care
Other hospices near Centrica Care Navigators
Interim Healthcare of West Michigan
950 N 10th St, Suite 100, Kalamazoo, MI 49009 · under 1 mi
Not rated- Not rated
- ★★★★★3Average
- ★★★★★3Average
- ★★★★★3Average
Three Rivers Health Homecare & Hospice
711 S Health Pakrway, Three Rivers, MI 49093 · 22.8 mi
Non-profit
Not rated
Frequently asked questions
What is Centrica Care Navigators's rating?
Centrica Care Navigators has 4 out of 5 stars on the CMS family caregiver survey star rating. The average for Michigan hospices is 3.7 stars.
Where is Centrica Care Navigators and how do I contact it?
Centrica Care Navigators is at 7100 Stadium Dr, Kalamazoo, MI 49009. Phone: (269) 345-0273.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.