hospice in Greenfield, MA
Pioneer Valley Hospice & Palliative Care
101 Munson Street, Suite 103, Greenfield, MA 01301 · (413) 774-2400
CMS family caregiver survey star rating
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Pioneer Valley Hospice & Palliative Care at a glance
Pioneer Valley Hospice & Palliative Care is a non-profit hospice in Greenfield, Massachusetts (Franklin County).
CMS gives it 4 out of 5 stars on its family caregiver survey star rating, close to the Massachusetts average of 3.8.
90% of family caregivers said they would definitely recommend this hospice (national average 84.9%).
It cares for about 42 patients on an average day.
Facility details
- Type
- Hospice
- Ownership
- Non-Profit
- Medicare-certified since
- March 9, 2005
- County
- Franklin County
- CMS Certification Number
- 221561
Ratings
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Family caregiver survey star rating (higher is better) | 4 / 5 | 3.8 / 5 | 3.7 / 5 | Average |
Family survey
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Families who rated the hospice 9 or 10 (higher is better) | 87% | 81.8% | 82.7% | Better |
| Families who would definitely recommend the hospice (higher is better) | 90% | 84.8% | 84.9% | Better |
| Patient always got help for pain and symptoms (higher is better) | 77% | 75.6% | 76.4% | Average |
| Hospice team always provided timely help (higher is better) | 80% | 77.4% | 77.8% | Average |
| Patient always treated with respect (higher is better) | 92% | 91.4% | 91.3% | Average |
| Hospice team always communicated well (higher is better) | 85% | 81.3% | 81.7% | Average |
| Right amount of emotional and spiritual support (higher is better) | 93% | 91.3% | 91% | Average |
Quality of care
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patients who got all recommended care at admission (higher is better) | 74.7% | 94.2% | 92.5% | Worse |
| Visits from staff in the last days of life (higher is better) | 70% | 66.8% | 56.3% | Better |
| Hospice Care Index (0–10) (higher is better) | 10 | 9.3 | 8.9 | Better |
Size
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Average patients per day | 42 | 95 | 67 |
Where this hospice provides care
Other hospices near Pioneer Valley Hospice & Palliative Care
- ★★★★★5Much above average
- ★★★★★4Above average
Compassus - Greater Boston
241-243 King Street, Suites #237 & #239, Northampton, MA 01060 · 21.2 mi
For-profit
★★★★★3Average- ★★★★★4Above average
- ★★★★★4Above average
- ★★★★★4Above average
Frequently asked questions
What is Pioneer Valley Hospice & Palliative Care's rating?
Pioneer Valley Hospice & Palliative Care has 4 out of 5 stars on the CMS family caregiver survey star rating. The average for Massachusetts hospices is 3.8 stars.
Where is Pioneer Valley Hospice & Palliative Care and how do I contact it?
Pioneer Valley Hospice & Palliative Care is at 101 Munson Street, Suite 103, Greenfield, MA 01301. Phone: (413) 774-2400.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.