hospice in Cumberland, MD
Upmc Western Maryland
12501 Willowbrook Rd Fl3, Cumberland, MD 21502 · (240) 964-9000
CMS family caregiver survey star rating
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Upmc Western Maryland at a glance
Upmc Western Maryland is a non-profit hospice in Cumberland, Maryland (Allegany County).
CMS gives it 5 out of 5 stars on its family caregiver survey star rating, better than the Maryland average of 3.2.
93% of family caregivers said they would definitely recommend this hospice (national average 84.9%).
It cares for about 40 patients on an average day.
Facility details
- Type
- Hospice
- Ownership
- Non-Profit
- Medicare-certified since
- October 20, 1995
- County
- Allegany County
- CMS Certification Number
- 211534
Ratings
| Measure | This facility | Maryland avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Family caregiver survey star rating (higher is better) | 5 / 5 | 3.2 / 5 | 3.7 / 5 | Better |
Family survey
| Measure | This facility | Maryland avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Families who rated the hospice 9 or 10 (higher is better) | 89% | 79.8% | 82.7% | Better |
| Families who would definitely recommend the hospice (higher is better) | 93% | 82.7% | 84.9% | Better |
| Patient always got help for pain and symptoms (higher is better) | 79% | 74% | 76.4% | Average |
| Hospice team always provided timely help (higher is better) | 85% | 74.3% | 77.8% | Better |
| Patient always treated with respect (higher is better) | 95% | 89.3% | 91.3% | Average |
| Hospice team always communicated well (higher is better) | 87% | 80% | 81.7% | Better |
| Right amount of emotional and spiritual support (higher is better) | 91% | 89.1% | 91% | Average |
Quality of care
| Measure | This facility | Maryland avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patients who got all recommended care at admission (higher is better) | 97.1% | 98% | 92.5% | Average |
| Visits from staff in the last days of life (higher is better) | 52.6% | 59.2% | 56.3% | Worse |
| Hospice Care Index (0–10) (higher is better) | 10 | 9.7 | 8.9 | Better |
Size
| Measure | This facility | Maryland avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Average patients per day | 40 | 162 | 67 |
Where this hospice provides care
Other hospices near Upmc Western Maryland
Hospice of Garrett County
203 South 2nd Street, Oakland, MD 21550 · 38.1 mi
★★★★★5Much above average- ★★★★★5Much above average
Frequently asked questions
What is Upmc Western Maryland's rating?
Upmc Western Maryland has 5 out of 5 stars on the CMS family caregiver survey star rating. The average for Maryland hospices is 3.2 stars.
Where is Upmc Western Maryland and how do I contact it?
Upmc Western Maryland is at 12501 Willowbrook Rd Fl3, Cumberland, MD 21502. Phone: (240) 964-9000.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.