hospice in Bangor, ME
Community Health & Counseling Services
42 Cedar Street, Bangor, ME 04401 · (207) 947-0366
CMS family caregiver survey star rating
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Community Health & Counseling Services at a glance
Community Health & Counseling Services is a non-profit hospice in Bangor, Maine (Penobscot County).
CMS gives it 4 out of 5 stars on its family caregiver survey star rating, close to the Maine average of 3.9.
89% of family caregivers said they would definitely recommend this hospice (national average 84.9%).
It cares for about 30 patients on an average day.
Facility details
- Type
- Hospice
- Ownership
- Non-Profit
- Medicare-certified since
- July 17, 1997
- County
- Penobscot County
- CMS Certification Number
- 201514
Ratings
| Measure | This facility | Maine avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Family caregiver survey star rating (higher is better) | 4 / 5 | 3.9 / 5 | 3.7 / 5 | Average |
Family survey
| Measure | This facility | Maine avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Families who rated the hospice 9 or 10 (higher is better) | 86% | 83.7% | 82.7% | Average |
| Families who would definitely recommend the hospice (higher is better) | 89% | 88.4% | 84.9% | Average |
| Patient always got help for pain and symptoms (higher is better) | 80% | 76.3% | 76.4% | Average |
| Hospice team always provided timely help (higher is better) | 81% | 78.8% | 77.8% | Average |
| Patient always treated with respect (higher is better) | 95% | 93.1% | 91.3% | Average |
| Hospice team always communicated well (higher is better) | 88% | 82.8% | 81.7% | Better |
| Right amount of emotional and spiritual support (higher is better) | 92% | 92.5% | 91% | Average |
Quality of care
| Measure | This facility | Maine avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patients who got all recommended care at admission (higher is better) | 86.8% | 97.8% | 92.5% | Worse |
| Visits from staff in the last days of life (higher is better) | 63.1% | 76% | 56.3% | Better |
| Hospice Care Index (0–10) (higher is better) | 9 | 9.5 | 8.9 | Average |
Size
| Measure | This facility | Maine avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Average patients per day | 30 | 112 | 67 |
Where this hospice provides care
Other hospices near Community Health & Counseling Services
- ★★★★★5Much above average
- ★★★★★3Average
Bristol Hospice - Bangor LLC
824 Stillwater Ave Ste B, Bangor, ME 04401 · under 1 mi
Not rated- ★★★★★3Average
Frequently asked questions
What is Community Health & Counseling Services's rating?
Community Health & Counseling Services has 4 out of 5 stars on the CMS family caregiver survey star rating. The average for Maine hospices is 3.9 stars.
Where is Community Health & Counseling Services and how do I contact it?
Community Health & Counseling Services is at 42 Cedar Street, Bangor, ME 04401. Phone: (207) 947-0366.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.