hospice in Metairie, LA
Serenity Hospice Services, LLC
3445 North Causeway Blvd, Ste 901, Metairie, LA 70002 · (504) 366-3996
CMS family caregiver survey star rating
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Serenity Hospice Services, LLC at a glance
Serenity Hospice Services, LLC is a for-profit hospice in Metairie, Louisiana (Jefferson County).
CMS gives it 4 out of 5 stars on its family caregiver survey star rating, close to the Louisiana average of 4.1.
87% of family caregivers said they would definitely recommend this hospice (national average 84.9%).
It cares for about 54 patients on an average day.
Facility details
- Type
- Hospice
- Ownership
- For-Profit
- Medicare-certified since
- September 28, 2001
- County
- Jefferson County
- CMS Certification Number
- 191563
Ratings
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Family caregiver survey star rating (higher is better) | 4 / 5 | 4.1 / 5 | 3.7 / 5 | Average |
Family survey
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Families who rated the hospice 9 or 10 (higher is better) | 90% | 85.3% | 82.7% | Better |
| Families who would definitely recommend the hospice (higher is better) | 87% | 86.5% | 84.9% | Average |
| Patient always got help for pain and symptoms (higher is better) | 78% | 80.9% | 76.4% | Average |
| Hospice team always provided timely help (higher is better) | 80% | 82.1% | 77.8% | Average |
| Patient always treated with respect (higher is better) | 93% | 92.6% | 91.3% | Average |
| Hospice team always communicated well (higher is better) | 84% | 85.3% | 81.7% | Average |
| Right amount of emotional and spiritual support (higher is better) | 91% | 91.5% | 91% | Average |
Quality of care
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patients who got all recommended care at admission (higher is better) | 96.4% | 95.1% | 92.5% | Average |
| Visits from staff in the last days of life (higher is better) | 31% | 56.4% | 56.3% | Worse |
| Hospice Care Index (0–10) (higher is better) | 10 | 8.7 | 8.9 | Better |
Size
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Average patients per day | 54 | 61 | 67 |
Where this hospice provides care
Other hospices near Serenity Hospice Services, LLC
- Not rated
Audubon Hospice of New Orleans
3621 Ridgelake Dr. Suite 305,, Suite 305, Metairie, LA 70002 · under 1 mi
For-profit
Not ratedNotre Dame Hospice
3330 North Causeway Blvd. Suite 320, Suite 320, Metairie, LA 70002 · under 1 mi
Non-profit
★★★★★3Average- Not rated
Hospice Associates of New Orleans, LLC
3941 Houma Blvd Suite 1 A, Metairie, LA 70006 · 1.7 mi
For-profit
Not rated- Not rated
Frequently asked questions
What is Serenity Hospice Services, LLC's rating?
Serenity Hospice Services, LLC has 4 out of 5 stars on the CMS family caregiver survey star rating. The average for Louisiana hospices is 4.1 stars.
Where is Serenity Hospice Services, LLC and how do I contact it?
Serenity Hospice Services, LLC is at 3445 North Causeway Blvd, Ste 901, Metairie, LA 70002. Phone: (504) 366-3996.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.