hospice in Jacksonville, FL

Heartland Hospice (Jacksonville)

8130 Baymeadows Way W Ste 201, Jacksonville, FL 32256 · (904) 737-2553

★★★★★2
Below average
CMS family caregiver survey star rating

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Heartland Hospice (Jacksonville) at a glance

Heartland Hospice (Jacksonville) is a non-profit hospice in Jacksonville, Florida (Duval County).

CMS gives it 2 out of 5 stars on its family caregiver survey star rating, worse than the Florida average of 2.9.

74% of family caregivers said they would definitely recommend this hospice (national average 84.9%).

It cares for about 81 patients on an average day.

Facility details

Type
Hospice
Ownership
Non-Profit
Medicare-certified since
November 15, 2007
County
Duval County
CMS Certification Number
101549

Ratings

MeasureThis facilityFlorida avg.U.S. avg.vs. U.S.
Family caregiver survey star rating (higher is better)2 / 52.9 / 53.7 / 5Worse

Family survey

This facility74%Florida average79.2%U.S. average82.7%
Families who rated the hospice 9 or 10: this facility vs. Florida and U.S. averages
MeasureThis facilityFlorida avg.U.S. avg.vs. U.S.
Families who rated the hospice 9 or 10 (higher is better)74%79.2%82.7%Worse
Families who would definitely recommend the hospice (higher is better)74%81.7%84.9%Worse
Patient always got help for pain and symptoms (higher is better)73%73.1%76.4%Average
Hospice team always provided timely help (higher is better)67%73.1%77.8%Worse
Patient always treated with respect (higher is better)88%88.1%91.3%Average
Hospice team always communicated well (higher is better)75%77.5%81.7%Worse
Right amount of emotional and spiritual support (higher is better)86%88.4%91%Worse

Quality of care

This facility98.3%Florida average97.6%U.S. average92.5%
Patients who got all recommended care at admission: this facility vs. Florida and U.S. averages
MeasureThis facilityFlorida avg.U.S. avg.vs. U.S.
Patients who got all recommended care at admission (higher is better)98.3%97.6%92.5%Better
Visits from staff in the last days of life (higher is better)54%60.7%56.3%Average
Hospice Care Index (0–10) (higher is better)109.88.9Better

Size

MeasureThis facilityFlorida avg.U.S. avg.vs. U.S.
Average patients per day8166367

Where this hospice provides care

At home51%Assisted living20%Skilled nursing facility2%Other1%Nursing facility26%Inpatient hospital1%
Share of care days by setting (CMS hospice claims data)

Other hospices near Heartland Hospice (Jacksonville)

  1. Community Hospice of Northeast Florida INC

    4266 Sunbeam Road, Jacksonville, FL 32257 · 6.6 mi

    Non-profit

    ★★★★★4Above average

  2. Hospice of Florida

    501 Riverside Ave, Jacksonville, FL 32202 · 12.4 mi

    Not rated

All hospices in Jacksonville, FL · Compare side by side

Frequently asked questions

What is Heartland Hospice (Jacksonville)'s rating?

Heartland Hospice (Jacksonville) has 2 out of 5 stars on the CMS family caregiver survey star rating. The average for Florida hospices is 2.9 stars.

Where is Heartland Hospice (Jacksonville) and how do I contact it?

Heartland Hospice (Jacksonville) is at 8130 Baymeadows Way W Ste 201, Jacksonville, FL 32256. Phone: (904) 737-2553.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.