hospice in Palm Desert, CA
Gentiva
36947 Cook Street, Building 10, Suite 102, Palm Desert, CA 92211 · (760) 346-2816
CMS family caregiver survey star rating
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Gentiva at a glance
Gentiva is a for-profit hospice in Palm Desert, California (Riverside County).
CMS gives it 3 out of 5 stars on its family caregiver survey star rating, close to the California average of 3.3.
77% of family caregivers said they would definitely recommend this hospice (national average 84.9%).
It cares for about 42 patients on an average day.
Facility details
- Type
- Hospice
- Ownership
- For-Profit
- Medicare-certified since
- February 13, 1998
- County
- Riverside County
- CMS Certification Number
- 051716
Ratings
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Family caregiver survey star rating (higher is better) | 3 / 5 | 3.3 / 5 | 3.7 / 5 | Worse |
Family survey
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Families who rated the hospice 9 or 10 (higher is better) | 81% | 80.1% | 82.7% | Average |
| Families who would definitely recommend the hospice (higher is better) | 77% | 81.8% | 84.9% | Worse |
| Patient always got help for pain and symptoms (higher is better) | 74% | 74.7% | 76.4% | Average |
| Hospice team always provided timely help (higher is better) | 75% | 73.2% | 77.8% | Average |
| Patient always treated with respect (higher is better) | 90% | 89.3% | 91.3% | Average |
| Hospice team always communicated well (higher is better) | 78% | 79.3% | 81.7% | Average |
| Right amount of emotional and spiritual support (higher is better) | 87% | 89% | 91% | Average |
Quality of care
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patients who got all recommended care at admission (higher is better) | 97.7% | 88.7% | 92.5% | Better |
| Visits from staff in the last days of life (higher is better) | 57.9% | 28.5% | 56.3% | Average |
| Hospice Care Index (0–10) (higher is better) | 9 | 8.5 | 8.9 | Average |
Size
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Average patients per day | 42 | 27 | 67 |
Where this hospice provides care
Other hospices near Gentiva
Allied Hospice & Palliative Care
36947 Cook Street, Ste 104, Palm Desert, CA 92211 · under 1 mi
Not ratedCaring & Helping Hearts Hospice
41865 Boardwalk, Suite 216, Palm Desert, CA 92211 · under 1 mi
Not rated- Not rated
Bella Terra Hospice of the Desert
75410 Gerald Ford Drive, Suite 202, Palm Desert, CA 92211 · under 1 mi
For-profit
Not ratedDel Rosa Hospice and Palliative Care INC
69846 Hwy 111, Ste D, Rancho Mirage, CA 92270 · 5.5 mi
For-profit
★★★★★2Below averageMission Hospice Services of Rancho Mirage, LLC
71703 Highway 111, Ste 1C, Rancho Mirage, CA 92270 · 5.5 mi
For-profit
★★★★★4Above average
Frequently asked questions
What is Gentiva's rating?
Gentiva has 3 out of 5 stars on the CMS family caregiver survey star rating. The average for California hospices is 3.3 stars.
Where is Gentiva and how do I contact it?
Gentiva is at 36947 Cook Street, Building 10, Suite 102, Palm Desert, CA 92211. Phone: (760) 346-2816.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.