hospice in Hot Springs, AR
Gentiva
2212 Malvern Avenue Ste 3-B, Hot Springs, AR 71901 · (501) 781-4033
CMS family caregiver survey star rating
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Gentiva at a glance
Gentiva is a for-profit hospice in Hot Springs, Arkansas (Garland County).
CMS gives it 3 out of 5 stars on its family caregiver survey star rating, worse than the Arkansas average of 4.
79% of family caregivers said they would definitely recommend this hospice (national average 84.9%).
It cares for about 159 patients on an average day.
Facility details
- Type
- Hospice
- Ownership
- For-Profit
- Medicare-certified since
- September 10, 1993
- County
- Garland County
- CMS Certification Number
- 041537
Ratings
| Measure | This facility | Arkansas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Family caregiver survey star rating (higher is better) | 3 / 5 | 4 / 5 | 3.7 / 5 | Worse |
Family survey
| Measure | This facility | Arkansas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Families who rated the hospice 9 or 10 (higher is better) | 81% | 84.9% | 82.7% | Average |
| Families who would definitely recommend the hospice (higher is better) | 79% | 87.2% | 84.9% | Worse |
| Patient always got help for pain and symptoms (higher is better) | 76% | 79.3% | 76.4% | Average |
| Hospice team always provided timely help (higher is better) | 76% | 82% | 77.8% | Average |
| Patient always treated with respect (higher is better) | 90% | 91.9% | 91.3% | Average |
| Hospice team always communicated well (higher is better) | 80% | 83.6% | 81.7% | Average |
| Right amount of emotional and spiritual support (higher is better) | 90% | 91.7% | 91% | Average |
Quality of care
| Measure | This facility | Arkansas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patients who got all recommended care at admission (higher is better) | 97.8% | 96.5% | 92.5% | Better |
| Visits from staff in the last days of life (higher is better) | 59.9% | 67% | 56.3% | Better |
| Hospice Care Index (0–10) (higher is better) | 10 | 9.4 | 8.9 | Better |
Size
| Measure | This facility | Arkansas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Average patients per day | 159 | 101 | 67 |
Where this hospice provides care
Other hospices near Gentiva
- ★★★★★4Above average
Lester Dierksen Memorial Hospice, LLC
3954 Central Ave Ste H, Hot Springs V, AR 71913 · 9 mi
For-profit
★★★★★5Much above average- Not rated
Baptist Health Hospice Little Rock
11900 Colonel Glenn Rd, Suite 2300, Little Rock, AR 72210 · 29.4 mi
Non-profit
★★★★★3AverageBaptist Health Hospice
205 N 26th St Ste. B, Arkadelphia, AR 71923 · 30.6 mi
Not rated- ★★★★★4Above average
Frequently asked questions
What is Gentiva's rating?
Gentiva has 3 out of 5 stars on the CMS family caregiver survey star rating. The average for Arkansas hospices is 4 stars.
Where is Gentiva and how do I contact it?
Gentiva is at 2212 Malvern Avenue Ste 3-B, Hot Springs, AR 71901. Phone: (501) 781-4033.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.