hospice in Auburn, AL
Gentiva Phenix City
730 N Dean Rd. Suite 300, Auburn, AL 36830 · (334) 298-8898
CMS family caregiver survey star rating
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Gentiva Phenix City at a glance
Gentiva Phenix City is a for-profit hospice in Auburn, Alabama (Lee County).
CMS has not published a family caregiver survey star rating for this hospice, usually because it has too little recent data.
77% of family caregivers said they would definitely recommend this hospice (national average 84.9%).
It cares for about 88 patients on an average day.
Facility details
- Type
- Hospice
- Ownership
- For-Profit
- Medicare-certified since
- June 5, 2003
- County
- Lee County
- CMS Certification Number
- 011602
Family survey
| Measure | This facility | Alabama avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Families who rated the hospice 9 or 10 (higher is better) | 74% | 86.5% | 82.7% | Worse |
| Families who would definitely recommend the hospice (higher is better) | 77% | 88% | 84.9% | Worse |
| Patient always got help for pain and symptoms (higher is better) | 68% | 81.6% | 76.4% | Worse |
| Hospice team always provided timely help (higher is better) | 74% | 83.4% | 77.8% | Average |
| Patient always treated with respect (higher is better) | 88% | 93% | 91.3% | Average |
| Hospice team always communicated well (higher is better) | 84% | 86.3% | 81.7% | Average |
| Right amount of emotional and spiritual support (higher is better) | 87% | 91.9% | 91% | Average |
Quality of care
| Measure | This facility | Alabama avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patients who got all recommended care at admission (higher is better) | 97.3% | 98% | 92.5% | Better |
| Visits from staff in the last days of life (higher is better) | 50.6% | 71.2% | 56.3% | Worse |
| Hospice Care Index (0–10) (higher is better) | 9 | 9.3 | 8.9 | Average |
Size
| Measure | This facility | Alabama avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Average patients per day | 88 | 127 | 67 |
Where this hospice provides care
Other hospices near Gentiva Phenix City
- ★★★★★4Above average
Chattahoochee Hospice INC
6 Medical Park North, Valley, AL 36854 · 23.2 mi
Not rated- ★★★★★5Much above average
- Not rated
- ★★★★★5Much above average
- ★★★★★4Above average
Frequently asked questions
What is Gentiva Phenix City's rating?
CMS has not published a star rating for Gentiva Phenix City. This usually means there is not enough recent data.
Where is Gentiva Phenix City and how do I contact it?
Gentiva Phenix City is at 730 N Dean Rd. Suite 300, Auburn, AL 36830. Phone: (334) 298-8898.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.